Housingoutlook is a trust-based decision support platform
focused on providing clarity, guidance, and understanding before decisions are
made. This policy explains how cancellations and refunds are handled.
1. Nature of Services
Housingoutlook primarily provides:
✔ Decision guidance and clarity
sessions
✔ Informational support and
explanations
✔ Documentation and process
understanding
✔ Educational content and
discussions
These services involve time, expertise, and preparatory
work. As such, refunds are governed by the stage at which services are
cancelled.
2. Cancellation by the User
a) Cancellation Before Service Begins
If a request is cancelled before any guidance,
discussion, or work has started, a refund may be considered after deducting any
applicable administrative or processing costs.
b) Cancellation After Service Has Started
If cancellation is requested after guidance, discussion,
or work has commenced, refunds are generally not applicable, as time and effort
would already have been invested.
3. No Refund After Completion
Once a service, guidance session, or support activity is
completed, no refunds will be issued.
Housingoutlook provides decision support, not outcomes; completion refers to
the delivery of guidance or information.
4. Rescheduling
Where applicable, requests for rescheduling may be
accommodated based on availability.
Rescheduling requests should be made within a reasonable time before the
scheduled interaction.
5. No Outcome-Based Refunds
Housingoutlook does not offer refunds based on:
✔ Decisions taken by the user
✔ Outcomes, results, or
approvals
✔ Changes in user intent or
circumstances
All decisions remain the responsibility of the user.
6. Exceptional Situations
In rare and exceptional cases, Housingoutlook may review
refund requests at its discretion. Such reviews do not constitute a general
refund policy or precedent.
7. How to Request Cancellation or Refund
Requests must be made by contacting us through:
📧 Email:
housingoutlook@gmail.com
📞 WhatsApp: 738 2222 922
Please include relevant details such as name, date of
engagement, and nature of the request.
8. Policy Updates
This Refund & Cancellation Policy may be updated
periodically. The latest version will always be available on our website.
Final Note
Housingoutlook values fairness and transparency.
Our focus remains on providing clarity and guidance — decisions and outcomes
rest with the user.
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